How we helped

We developed an innovative approach to storytelling by featuring World Vision’s humanitarian work in increasingly fragile contexts, which had been largely overlooked due to the global focus on the Covid-19 pandemic.

In an increasingly complex world, and at a time when most donors in countries were afflicted by Covid-19, the humanitarian and development sectors had to work extra hard to make people care about the ongoing conflicts, disasters and humanitarian emergencies that were buried so deep under pandemic headlines. While a humanitarian emergency will fortunately never be relatable to most potential and ongoing donors, and wider audiences, the humanity that connects us all – the people at the heart of emergencies, the so many who WV benefits – offers opportunities to connect. To care.

By telling the real heart of people’s stories, the real challenges they faced and even the things that went wrong to get where they are today can help shift the perception of World Vision and in turn create greater brand trust and loyal donors.

We worked on stories based on the concept ‘through my eyes’ to emphasise first-hand storytelling, presenting people’s stories in their own words, offering detail and colour about their lives, where they are now, as well as their dreams. By approaching storytelling in this way, World Vision had the opportunity to reshape the stories to include deeper connections with beneficiaries to build on the concepts of trust and transparency.

This relatability, compassion and empathy is what creates impactful storytelling and content that ultimately drives brand success and believability—and that’s exactly what we did.